I’ve just been watching a video published by the BBC about how price comparison sites are making navigation hard for visually impaired users. The problem is the tests were carried out on the wrong websites!
They say they are looking at Confused.com and yet the tester was actually looking at confuse.com with is nothing more than a spam site to catch people who typed the wrong url. Then they look at http://www.compare-and-go.co.uk thinking it is part of GoCompare.com when it’s just an affiliate site which makes money by sending traffic to GoCompare.com – the site even says “We are not part of GoCompare.com” on the homepage.
The BBC has helpfully added a message to say “The following website confuse.com has no connection with Confused.com” so why on earth are they posting a video of it? Basically they have found a useless spam site and come to the conclusion it isn’t easy for visually impaired people to use it.
If I was GoCompare or Confused.com I would be pretty upset about this.
Words fail me.