Search results are 3rd most trusted online information source

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  • December 15, 2008

A survey from Forrester shows that search results are the 3rd most trusted online information source, behind only email from friends and consumer reviews.

The findings are significant because they show that although people might not trust a corporate blog or news article in the mainstream media, they trust it a lot more if they found it at the top of Google’s search results.

So if you are looking to gain trust in your brand the best way to do it is to start an SEO campaign and add consumer reviews to your product pages.

Wikipedia does give a bit of a paradox to the results. Only 33% of people trust the site and yet it’s at the top of probably 90% of search results. Do people trust Wikipedia articles more if they find them via Google?

Search Results are 3rd Most Trusted Online Information Sourcet

Patrick Altoft

About Patrick Altoft

Patrick is the Director of Strategy at Branded3 and has spent the last 11 years working on the SEO strategies of some of the UK's largest brands. Patrick’s SEO knowledge and experience is highly regarded by many, and he’s regularly invited to speak at the world’s biggest search conferences and events.

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